Repair

Services

Rick Terry Jewelry / Services

Repair

Services

Jewelry Mounting & Prong Re-Tipping

Proper maintenance and prong re-tipping can prevent precious diamonds or gemstones from falling out of your jewelry. We inspect your jewelry mountings and prongs for any damage or defects that might jeopardize the stability of your diamonds and gemstones.

Shank Repair

Some rings have shanks that might complicate the ability to size or repair and thus can decrease the life of the ring. Whether a ring has a broken shank or has been cut off and needs to be reconnected, or if it simply needs to be sized,  the shank condition is examined before the repair is done. We want your rings to have wearable longevity, therefore we have very strict standards in regards to shank thickness and condition. There are a few ways to refurbish and repair worn shanks. The most beneficial and most common is a 1/2 shank repair, where the entire section affected is replaced. This process allows us to restore the factory thickness of the design by replacing the lower 1/2 or 1/3 of the ring producing a prolonged life for the design.

Pearl Restringing

With time and normal wear, the cords of pearl strands become brittle and susceptible to breakage. Our experts repair and correct any damage by restringing the beads and clasps. However, to prevent damage (and lost pearls) in the first place, we recommend having your pearl necklaces and/or bracelets inspected and restrung before any breakage occurs, as preventative inspections of threads and clasps, as well as restringing, can help prolong the life of your pearl jewelry.

Pearl Restringing

We offer in-store pearl stringing and experts to help match, maintain, and create anything you might need.

Like other gemstones, pearls vary in color, shape, size and luster. Perfectly round pearls are often considered the most beautiful, but many people value the irregular sizes and shapes that occur in nature.

Pearl Specialties

At Rick Terry Jewelry Designs, we feel that pearls are a staple to any jewelry collection and offer a variety of pearls for your consideration. We will work with you to create the pearl jewelry of your dreams or to restore a long treasured heirloom piece. We have experts trained in the art of hand-knotting.  Also, we can help you match, maintain, and create any type of pearl jewelry you might have or need.

Precious Stone Replacement & Mounting

Our professional jewelers can replace the stones in any type of setting - solitaires, three-stone rings, tension settings, channel settings, bezel settings, or pave. We also set loose gemstones in the mounting of your choice.

Stone Replacement

All stones need a little maintenance from time to time. To make sure we keep them tight and properly cared for, the first, and most important, step is routine scheduled maintenance and inspection. Sometimes in the course of the inspection we find that a stone might be chipped, abraded, or loose. The most common stone related repair is tightening of the prong or metal that is holding the stone. Daily worn pieces should be inspected at least once or twice a year, depending on the design and how much wear the item sees. To have your stone inspected please feel free to stop in the store any time for a free inspection.

Laser Welding

Laser welding is used for a wide range of jewelry manufacturing and repairs, including but not limited to: fill porosity, re-tip platinum or gold prong settings, repair bezel settings, repair/resize rings and bracelets without removing stones, correct manufacturing defects, and to reconfigure the molecular structure of either similar or dissimilar metals at the point of welding where the two common alloys can become one.

Laser Welding

At Rick Terry Jewelry Designs, we love our tools! One of the most interesting repair tools we have is our laser welder. Like a MIG welder, the laser uses an inert gas and a wire fed metal to bond the two surfaces instantaneously, while also being stronger than a traditional solder repair. With the laser, we can perform repairs right next to stones that might not be able to withstand the direct heat of a torch. We can also weld a variety of metals out of the traditional jewelry metals, many times enabling us to do repairs on glasses and other small metal objects.

Glasses Repair

Please call for welding information on glasses.

Ring Sizing & Re-Sizing

Have an engagement ring, wedding band, or a dearly loved ring that doesn't fit anymore? Our expert jewelers can determine your proper ring size and professionally size your ring to fit you perfectly. At Rick Terry Jewelry Designs we offer in-house sizing. There is such a wide spectrum of designs, sizes, and complications that we do not have a standard sizing cost. We prefer to have the ring and the finger it should fit present in the store to give you an accurate estimated cost and time frame.

Wedding Bands

Some bands might be stretched or compressed to the new size. To determine if your ring is a candidate for this process, we must know a few things. Is the ring Gold, Platinum, or Silver? Is the ring one single piece of metal? Does the ring have stones? If the ring is one solid unit with no previous breaks in the design, has no stones, it can possibly be sized through *annealing the band and then stretched or compressed to its new size.

Rings with Stones

The complications of sizing a ring with stones is based around the setting style used by the manufacturer. When changing the circumference of the shank we have to remain cautious of the stones setting angles. Sizing a ring smaller is particularly disruptive of the seat angles and prong angles. The designs and setting styles might limit the changes that the ring is capable of. Ultimately this will need to be determined by one of our employees.

Class Rings

We do not offer sizing for class rings. Those rings must be sized at the manufacturer they were purchased from.

Watch Repair

Just like fine jewelry, your precision timepieces also require specific care and maintenance. You can preserve the appearance and optimal performance of your watch through periodic maintenance and repair services performed by our expert team. With proper care, your fine watch or timepiece will last for generations.

Watch Batteries

Watch Batteries: $10-$25 while you wait

Any time you need a little help with your watch please stop by and show us the item. Though most times a new battery will start a stopped or slowing watch, there are times when a greater problem is the issue. The watch industry is continuing to see a lack of qualified technicians and parts availability, but we can guide you to the best option for your specific watch through certified or specialized watch repair centers for generic moment replacements, or service.

Watch Bands

Watch bands are priced per order, depending on the type of band, the replacement or repair cost, and the type of watch. Please feel free to stop by one of our three locations or give us a call for more information on watch bands.

Our Work

Speaks for Itself

Frequently

Asked Questions

Do you buy gold and diamonds?

Yes, we do!

Do you repair, refurbish, and clean jewelry?

Yes, we do! With our repair and cleaning services, the cleaning and inspection is completely free to the customer. Typically, basic repairs take between 7-10 days and are done in-house.

Do you do appraisals of jewelry pieces?

Yes, we do. Appraisals are performed in-house by appointment. All are performed by a Graduate Gemologist who is certified on location at GIA, the Gemological Institute of America. Appraisals typically cost $150 for one item if there is no previous paperwork (i.e. appraisal or diamond certificate). If there is a previous appraisal from a non-Rick Terry store with a diamond certificate on-hand, the cost is $100 for one item. There are discounts offered for additional items or to update old paperwork from Rick Terry Jewelry Designs.

Can you use my gold in a new design?

The short answer is no, although you could trade in your metal for fully refined 24k gold to be used in your new design. If you have more gold than is needed for your project, you may be able to trade in that metal to offset the cost of your project.